This is a legal agreement between Customer and Fleeticc for the service use. By using our service, you agree to be bound by the terms and conditions of this agreement. If you do not agree to this agreement, you may not use our service.

Overview

At Fleeticc, we are committed to ensuring that your privacy is protected. We will only use the information that we collect about you lawfully in accordance with The EU's General Data Protection Regulation (GDPR) and other applicable privacy laws. All data that we collect is used solely for providing a service to you.

In particular:

• We do not sell, share or otherwise disclose your data to anyone without your consent
• We do not mine your data for patterns
• We do not use your data to target ads
• We do not access your location data without your permission

Information We Collect

We collect the bare minimum of information required for GPS tracking:

Personal Information

• Full name and address - used for billing and invoicing
• Username and password - used to authenticate users
• Email - used for notifying our users of changes in service and for resetting forgotten passwords
• Account credentials
• Vehicle information (license plate, VIN, make, model)

Location Data

Our GPS tracking services collect:

• GPS coordinates, speed, altitude, angle, current time and various sensor parameters
• Real-time vehicle location data
• Travel history and routes
• Stop duration and idle times

We do not transmit your phone number, contact lists or any other data stored on your mobile device beyond what is necessary for tracking.

Device Information

When you access our services, we automatically collect:

• IP address and device identifiers
• Browser type and operating system
• HTTP requests - we maintain logs of incoming HTTP requests containing IP addresses, requested URLs, referral URLs, and other similar attributes provided by your browser
• Usage patterns and preferences

Cookies

Cookies are small files that are temporarily stored by your web browser. They are used solely for session management (remembering who you are once you login) and for storing preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes.

Most of our cookies expire as soon as you log out or close the browser window. We recommend that you enable cookie support in your browser as many features of our website will not work otherwise.

How We Use Your Information

We use your information for the following purposes:

• Providing and improving our GPS tracking services
• Processing payments and managing your account
• Sending service notifications and updates
• Customer support and communication
• Analyzing usage patterns to enhance user experience
• Legal compliance and regulatory requirements

Security

Your data is stored on secure servers. We have taken further steps to prevent unauthorized access to your data, including running firewall software and keeping our servers up-to-date with security patches. That said, we cannot guarantee nondisclosure of personal information due to factors beyond our control. If you suspect that your account has been compromised, please contact us as soon as possible.

Connections are secured by Secure Sockets Layer (SSL). SSL is a standard security technology for establishing an encrypted link between a server and a client, allowing sensitive information to be transmitted securely.

Our account creation, login and recovery system was developed using latest authentication standards to prevent any hacking possibility. During account creation, collected data is encrypted using one-way encryption algorithms and saved to the database.

Your Privacy Rights

You may request access to the personal data that is collected and to correct data that may be inaccurate. In some cases, on your request, account and other collected data can be completely removed. Fleeticc reserves the right to request proper identification of you prior to providing personal data or rectifying any inaccurate data.

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your data (subject to legal requirements)
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent

To exercise these rights, please contact us at privacy@fleeticc.com.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. Once it is no longer needed, it is deleted automatically.

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

Fleeticc may change this agreement at any time for any reason by posting the modified agreement on our website. We will notify you of any significant changes through our website or email.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Fleeticc
Kurunegala, Sri Lanka, 60000
info@fleeticc.com
+94 (76) 824 2884